Order Policies

Follow links to see our Terms of Service or Privacy Policy.

Order cancellation policy:

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

Goods availability
Errors in the description or prices for Goods
Errors in Your Order

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights
Your right to cancel an Order applies to actions taken prior to your order being shipped.

You will not have any right to cancel an Order for the supply of any of the following Goods: Packages that were picked-up by the consumer at our farm, or parcels / packages that have left our facility via a delivery carrier or courier for delivery to your home. Due to the nature of our farm shipping perishable foods, we cannot accept product returns.

Order refund policy: 

We have a strict no returns and no refunds policy since most of our products are perishable and can not easily be shipped back and forth and we can not accept frozen products back for resale. If you need to return a sweatshirt or apparel, we will exchange for a different size if the customer pays shipping to send the original back to us. This does NOT apply for meats - all meats are NO returns or refunds, no exceptions.

Order delivery policy:

We deliver throughout Wisconsin to parts of Eau Claire, Chippewa, Trempealeau, and Dunn Counties. For local delivery, order online by Friday at midnight for delivery on Monday. We deliver locally to the following zip codes: 54701, 54702, 54703, 54720, 54729, 54738, 54739, 54747, 54751, 54755, 54770. Local delivery is $15 for orders less than $179, free for orders over $179.

We offer Spee-Dee and UPS shipping to the rest of Wisconsin and a few select states (IA, IL, MN, NB, ND, SD) with a minimum of $59 and a shipping fee of $24.99 for orders under $179. For shipping, order online by Friday for delivery between Wednesday and Thursday. 

Local delivery and Spee-Dee shipping are free on orders over $179.

Payments Accepted: